Frequently Asked Questions
At Sylvan we are dedicated to inspiring learning and achieving success for your child. We understand you probably have a lot of questions about how our system works. Use the questions below to help find your answer.
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- What programs does Sylvan in Lancaster, PA and Palmyra, PA offer?
What don’t we offer might be the better question! We provide personal tutoring programs for students between kindergarten and twelfth grade in reading, math, writing, homework help, study skills, state test prep and college prep.Of course, with school, work and other activities, your family is probably being pulled in a million different directions at once, so we’re committed to making the best educational investment convenient to you. We offer tutoring sessions in Sylvan centers as well as satellite instruction-only locations.
- What kind of training do Sylvan tutors have?
Our tutors are the heart and soul of who we are. State certified and trained in Sylvan instructional techniques, each tutor has his or her own expertise and understands your local curriculum – ensuring your child will be more successful in the classroom. Our tutors also partner with your child’s teacher, so you can feel confident that your child’s learning plan is on track.
- Can Sylvan tutors give my child the individual attention he or she needs?
Absolutely, we believe that learning should be personal, and at Sylvan, it is. Our tutors are more than traditional tutors. They get to know each student and provide the positive reinforcement and motivation that leads to success — not only on tests and homework but beyond the classroom. Each student gets focused one-on-one attention during every session, and they also get time to work on skills independently, which is crucial for truly mastering concepts and skills. It’s a combination that gets results.
- What is the environment like in the centers?
Kids love coming to Sylvan. (Nothing like a good dose of confidence, a cool tutor, and the latest technology to make learning fun!) Sylvan is a place where students feel inspired to learn and are comfortable asking questions and trying their best. We combine the professionalism of a great staff, the enthusiasm of amazing tutors and the coolness factor of digital learning to make Sylvan the highlight of your child’s day (and ours as well!).
- Does Sylvan offer bilingual services for Spanish-speaking families?
We have individuals on our team who are fluent in Spanish. All of our services are available for Spanish speaking families.
- What makes Sylvan’s tutoring work?
At Sylvan, we believe the best kind of learning — the kind that makes students more independent and confident — has to take into account that each child is unique, with his or her own learning style. That’s why we use a proven, four-step approach called Sylvan Insight™, which makes learning personal and meaningful. We assess your child’s academic strengths and needs, pinpointing the skills and attitudes that your child needs to strengthen. The result? Magic, high-five, big-smile moments when learning clicks.
- My child has already had a school assessment. What makes Sylvan’s assessment different?
We believe learning should be personal, designed for each child. The cornerstone of our approach is the insight provided by not only an academic assessment but also observations from a Sylvan tutor and attitude surveys that students complete themselves. These go deeper than standard assessments: we don’t just try to answer what your child needs to learn, but also why he or she needs extra help, from academic needs to self-limiting beliefs. Your child’s learning plan is tailored to exactly what he or she needs to learn and thrive – both in the classroom and beyond.
- How will I know that my child is really making progress?
Results matter to us too, so our directors are available to share progress reports and to schedule regular monthly conferences to keep you in the loop. Because we know feeling on top of things is important when you have a to-do list a mile long, we created mySylvan™, a personalized website for your on-the-go family. Available anytime, anywhere, mySylvan gives you real-time information on your child’s progress, educational activities for your child and resources for you.
Pricing and Payments
- How much does tutoring at Sylvan cost?
There are a few factors that go into the cost of a personal tutoring program — the first and foremost being your child’s individual learning needs and the academic goals you have for him or her. Others are:
- the length of the program
- tutoring subjects
- the payment schedule that best fits your family’s needs
Sylvan parents say that our tutoring program is an investment that’s worth every penny — and is (we’re glad to say) more affordable than you may think!
- Does Sylvan offer payment plans and financing?
We understand that raising a family can get expensive, so affordability is one of our top priorities at Sylvan. Contact us to discuss payment plans that offset the cost of tutoring, such as flexible monthly payment options.
- Does Sylvan have any special offers for new customers?
Sylvan runs specials throughout the year. Visit our specials page to learn about what specials we are running now.
- What exactly is SylvanSync?
SylvanSync™ is a new instructional system that is geared to today’s student. With SylvanSync, Sylvan teachers manage and deliver custom learning plans through the iPad®. Additionally, the Sylvan experience is extended via mySylvan, a personalized web site experience for families, who receive real-time feedback on what the student has accomplished and insights into the upcoming learning plan.Learn more about SylvanSync on Our Teaching Tools Page.
- How does SylvanSync work?
To ensure that every child has a unique learning experience, Sylvan starts with an in-depth assessment that gives us insights into what the student knows and what the student needs to learn. We then create a personalized learning plan that is specific to his or her exact needs. Using the latest adaptive digital technology, we can maximize the impact of the teacher to create a learning experience that is motivating, engaging and collaborative. Delivering our programs on the intuitive iPad® students are instantly engaged and teachers are able to to make a faster, more focused connection with each student.Learn more about SylvanSync on Our Teaching Tools Page.